Luxmoto Principles

1. We do not ask our customers to buy anything. We provide whatever information they need to make an informed decision for themselves. Our customers are intelligent and respected and we don’t want to sell them anything. We want to earn your business by helping work through whatever problems or questions you may need help with.
 
2. We provide great value in two ways. Whenever possible we offer the lowest prices in our region for comparable merchandise. Second, we provide great service. Providing an uncommon experience that combines great pricing and a great buying experience that makes it obvious that the company cares about its relationship with its customers, employees and its community.
 
3. We strive to have fun in all that we do. Going to work and doing our job is not enough for us. We must have fun! Fun with each other and fun with our customers and vendors.
 
4. We encourage our staff to make decisions on their own. Luxury Motors has minimal management because we trust our staff to act in a way that is in the best interest of the company and it’s customers. We do not punish mistakes, but look at them as an opportunity to learn from.
 
5. We work tirelessly for our clients. Going above and beyond expectations to help in assisting through the process of buying a car. Nothing is ever done halfway. Although perfection can never be achieved, we always strive to get better with perfection as our goal.
 
6. We recognize that an essential element to our success is our relationship with our customers. It is because of the repeat business and referrals of our customers that we can sustain ourselves. We always keep this in mind when dealing with the public.
 
7. We always strive to do everything we can to deserve the compliment of this is the best car buying experience that you have ever had.
 
8. We are one team and everybody plays an integral role. Every persons contribution is honored and appreciated. Without the contribution of all we cannot reach our goals and exceed our customers expectations.
 
9. We are 100% coachable. Never resisting feedback that can help us be a better version of ourselves. We welcome any information that can help us be better at our jobs or that can help Luxmoto be a better company.
 
10. We are 100% present in all that we do. We do not allow ourselves to be distracted by anything, (technology, other people, or what is happening outside of Luxmoto).
 
11. We encourage healthy eating, exercise and overall good health and wellness. We understand that our full potential as a company can only be achieved if we first take good care of our minds and bodies.
 
12. We are never satisfied with what we have become. We understand that complacency will lead to mediocrity. We embrace technology and are continually modifying and improving our systems and processes to make a better experience for our customers.
 

Lastly, everybody that works here believes and follow all of these principles to the best of their abilities.